The Grey Whale Inn (“we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or interact with us online.
This policy is intended to comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).
We may collect personal information that you voluntarily provide to us, including:
Name
Email address
Phone number
Mailing address
Reservation details and inquiries
Information about guests’ pets, if you notify us in advance
When you visit our website, we may automatically collect:
IP address
Browser type and device information
Pages viewed and referring URLs
Date and time of visits
This information helps us understand website usage and improve our services.
We use personal information to:
Respond to inquiries and reservation requests
Process reservations and payments
Communicate with guests regarding their stay
Maintain records related to pets or accessibility accommodations, if applicable
Improve our website and services
Maintain security and prevent fraud
Comply with legal obligations
We do not sell or rent personal information.
We may use cookies and similar technologies to:
Enable core website functionality
Analyze website traffic and performance
You may disable cookies through your browser settings, though some website features may not function properly.
We may disclose personal information to:
Service providers such as booking platforms, payment processors, or website hosting providers
Government or legal authorities when required by law
All service providers are contractually required to protect your information.
If you are a California resident, you have the following rights:
Right to Know what personal information we collect, use, and disclose
Right to Access your personal information
Right to Delete personal information (subject to legal exceptions)
Right to Correct inaccurate personal information
Right to Limit use of sensitive personal information
Right to Non-Discrimination for exercising your privacy rights
We do not sell or share personal information for cross-context behavioral advertising.
Under California Civil Code Section 1798.83, California residents may request information about the disclosure of personal information to third parties for direct marketing purposes. We do not share personal information for such purposes.
Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from minors.
If you bring a pet or request accessibility accommodations, we may record basic information necessary to provide a safe and comfortable stay.
This information is used only for the purposes of managing your reservation and property safety, not for marketing.
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission is completely secure.
Our website may include links to third-party websites. We are not responsible for the privacy practices of those sites.
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.
If you have questions about this Privacy Policy or your privacy rights, please contact: [email protected]